Shift to services vital for UK industry

Duration: 11 mins 26 secs
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Description: New research reveals 12 steps for those who want to follow a business model innovation approach to service provision. The findings are also particularly relevant for policy-makers learning more about the shift towards complex services.
 
Created: 2011-09-20 14:15
Collection: Cambridge Judge Business School Discussions on Management Science & Operations
Publisher: Cambridge Judge Business School, University of Cambridge
Copyright: Cambridge Judge Business School, University of Cambridge
Language: eng (English)
Credits:
Producer:  Michael Robinson
Author:  Professor Andy Neely
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MP3 22050 Hz 62.56 kbits/sec 5.24 MB Listen Download
MP3 16000 Hz 31.28 kbits/sec 2.62 MB Listen Download
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